The service is available through multiple channels to ensure everyone can reach it, regardless of their tech-savviness:
Dialing 12309 directly connects you to a service representative.
The 12309 app (often featured in instructional "mp4" tutorials) allows for photo and document uploads. 12309mp4
is the official national service hotline for the People's Procuratorate of China , providing a centralized platform for legal services and public grievances. While often referred to in the context of its digital presence (such as "12309.mp4" videos demonstrating how to use the app), it is primarily a tool for citizens to report crimes, file appeals, and seek legal consultation. 🏛️ What is 12309?
File formal complaints or appeals regarding legal decisions. The service is available through multiple channels to
💡 When using the online platform or app, ensure you have your identity documents and relevant evidence (photos, documents) ready to upload for a faster review process.
Request a that you believe was handled unfairly. Seek protection or compensation as a victim of a crime . Inquire about the current status of a procuratorial case . While often referred to in the context of
A convenient way to access services within the WeChat ecosystem. ⚖️ When Should You Use It? You should reach out to 12309 if you need to: Report a public official for misconduct or bribery .