Best Buy Computer Return Policy Apr 2026

To receive a full refund, the computer must be in "like-new" condition. This includes returning the original box, all power adapters, and any included accessories.

The length of time you have to return a computer depends on your membership status at the time of purchase: 15 days. best buy computer return policy

Items purchased between Nov. 1 and Dec. 31 typically have an extended return window through Jan. 14. Condition and Fees To receive a full refund, the computer must

Customers are responsible for removing all personal data and resetting the device before returning it. Return Methods To receive a full refund

60 days.

You have two primary ways to return a computer purchased from Best Buy: Best Buy Return & Exchange Policy