: eGift cards are processed by CashStar . Search your inbox (and Junk/Spam folders) for "Best Buy" or "CashStar" to find the delivery link. Common Status Timelines
: If you were logged in during purchase, go to your Order History to see if the order is "Processing," "Sent," or "Delivered." best buy egift card order status
: For specific eGift card issues (like a typo in the recipient's email), contact CashStar Customer Support at (866) 308-1601 . : eGift cards are processed by CashStar
: If you are the purchaser, you can often "Resend" the eGift card via the link in your original confirmation email if the recipient deleted it. : If you are the purchaser, you can
: If the status says "Sent" but the recipient hasn't seen it, have them check their Promotions or Spam folders.
: If your order status is "Hanging" or "Delayed," Best Buy may be verifying your payment method for your protection. Quick Fixes for Issues