Texting generally yields a much higher response rate (35-45%) compared to email (1-2%). Customer Reviews - Excellence Auto Direct
Whether you are a customer looking to leave a review or a dealership employee looking to request one, here are several templates tailored for different situations. For Customers: Writing a Review CAR DEALER REVIEW
: "The service team here is top-notch. They were transparent about the costs and finished the work faster than expected. It’s hard to find a garage this honest and professional." Texting generally yields a much higher response rate