According to the Ulrich Model , HR professionals must balance four areas to deliver results for all stakeholders, including employees, investors, and customers.
The concept of , pioneered by Dave Ulrich in his 1997 seminal work, Human Resource Champions: The Next Agenda for Adding Value and Delivering Results , redefined HR from a back-office administrative function to a critical driver of business success. Ulrich argued that to meet modern competitive challenges, HR professionals must move beyond the role of "policy police" and adopt four distinct, value-added roles. The Ulrich Model: Four Key Roles
Human Resource Champions Apr 2026
According to the Ulrich Model , HR professionals must balance four areas to deliver results for all stakeholders, including employees, investors, and customers.
The concept of , pioneered by Dave Ulrich in his 1997 seminal work, Human Resource Champions: The Next Agenda for Adding Value and Delivering Results , redefined HR from a back-office administrative function to a critical driver of business success. Ulrich argued that to meet modern competitive challenges, HR professionals must move beyond the role of "policy police" and adopt four distinct, value-added roles. The Ulrich Model: Four Key Roles Human Resource Champions