Skype was officially on May 5, 2025. Microsoft has transitioned users to Microsoft Teams Free .
: If you had a remaining balance or active subscription at the time of retirement, you may be eligible for a refund through your Skype account profile page . Skype – free IM
If you are looking to report an issue or find information based on past usage, here is the relevant status: Skype was officially on May 5, 2025
: The consumer version of Skype is no longer operational. Users are encouraged to use Microsoft Teams for free instant messaging and video calls. If you are looking to report an issue
Do you need help or setting up an alternative messaging app ?
: While the service is retired, if you need to report past abuse or security concerns related to a Microsoft account, you can still use the Microsoft Support channels.