Thanks For The Feedback: The Science And Art Of... Link
This report summarizes the core frameworks and psychological insights presented by and Sheila Heen in their book, Thanks for the Feedback . While most professional training focuses on how to give feedback, Stone and Heen argue that the receiver is the most critical player, as they are the ones who decide what to let in and whether to change. 1. The Core Tension: Two Human Desires
Assessing someone against a set of standards to show them where they stand (e.g., rankings or performance reviews). 3. The Three Feedback Triggers Thanks for the Feedback: The Science and Art of...
Aimed at helping someone expand their knowledge, skills, or capabilities. This report summarizes the core frameworks and psychological
Confusion often arises when the giver and receiver are not aligned on the type of feedback being exchanged. Thanks for the Feedback: The Science and Art of...
